Question 1

What is MRNeo?

Accepted Answer

MRNeo is an AI-powered CRM and omnichannel messaging platform that lets businesses automate customer conversations across WhatsApp, SMS, RCS, and more — with built-in AI agents, deal pipelines, kanban boards, and workflow automation.

Question 2

Does MRNeo support WhatsApp Business API?

Accepted Answer

Yes. MRNeo natively integrates with WhatsApp Business API, allowing businesses to send campaigns, automate replies, recover carts, and manage conversations at scale.

Question 3

Can MRNeo integrate with Shopify?

Accepted Answer

Yes. MRNeo has a dedicated Shopify plugin that enables cart recovery, order notifications, product recommendations, and customer support — directly via WhatsApp and SMS.

Question 4

Does MRNeo have a CRM?

Accepted Answer

Yes. MRNeo includes a full CRM with contact management, deal pipelines, kanban boards, custom fields, activity timelines, booking & scheduling, and lead source reports.

Question 5

What industries does MRNeo support?

Accepted Answer

MRNeo serves BFSI, Healthcare, Retail & D2C, EdTech, Utilities, and more — with industry-specific AI agent templates and workflows.

Question 6

Is MRNeo a no-code platform?

Accepted Answer

Yes. MRNeo includes a no-code workflow builder and AI agent builder, allowing non-technical teams to automate customer journeys, set up pipelines, and deploy chatbots without writing any code.

Question 7

Which CRMs and tools does MRNeo integrate with?

Accepted Answer

MRNeo integrates with Shopify, Salesforce, HubSpot CRM, Zoho CRM, Odoo, WordPress, WhatsApp Business API, REST APIs, and Webhooks.

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